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Small Business Advisor Training.INFO

HUMAN RESOURCE: EMPLOYEE TRAINING FOR SMALL BUSINESS OWNERS’ EMPLOYEES: 4-IN-1 COURSE

Course Overview Pages 1-4 and Training Agenda Pages 4-6.

Time: 2-4 Hours: 

Abstract: Effective Employee Training Compliance Program

Equipping small business owner employees with knowledge in the four areas listed below I-IV ensures data security, promotes a respectful workplace, and potentially mitigates all the listed module prospective risks. It fosters a safe, financial, and drug-free compliant work environment protecting employees and small business owners from potential harm or liability.

I. Cybersecurity Awareness Training. Diploma.

A.  Understand the importance of cybersecurity for small businesses and recognize the potential impact of cyber threats on business operations, finances, and reputation.

B. Identify common cybersecurity concerns and threats faced by small businesses, including phishing schemes, ransomware attacks, financial fraud, tech support scams, and mobile device security.

C. Evaluate the challenges and security implications associated with employee-owned or company-provided mobile devices, including network access restrictions, virtual private networks (VPNs), remote access policies, and potential risks of using USBs.

D. Recognize the importance of system integrity in preventing unauthorized manipulation of systems and ensuring their unimpaired functioning.

E. Identify the characteristics and risks associated with phishing attacks, including email scams and spear phishing.

F. Evaluate the likelihood of a threat exploiting a liability, considering the probability of occurrence and the effectiveness of existing safeguards.

G. Understand the Framework for Cybersecurity, consisting of five key functions: Identify, Protect, Detect, Respond, and Recover.

H. Implement access management strategies to control and monitor employee access to assets, information, computers, and applications, based on the principle of least privilege.

I. Communicate effectively with internal and external stakeholders, considering information-sharing needs and ensuring that relevant parties receive necessary information without compromising sensitive details.

J. Recognize common cybersecurity threats, such as malicious email attachments, web links, and voice calls from unknown sources, and develop the ability to exercise caution and avoid engaging with suspicious or unexpected communications.

II. Sexual Harassment (Quid Pro Quo) Hostile Work Environment (Bullying) Training. Diploma.

1. Define sexual harassment and recognize its impact on working conditions and the creation of a hostile work environment.
2. Understand the legal basis for prohibiting and preventing sexual harassment in the workplace, including federal laws such as Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and Title IX of the Education Amendments of 1972.
3. Identify protected categories under state and federal law, including gender, gender identity/transgender, sexual orientation, genetics, race, religion, color, ethnicity, marital/pregnancy status, age, disability, national origin, military or veteran status, and perception of any of the mentioned categories.
4. Comprehend the obligations of employers to guard against harassment, take prompt action upon receiving complaints, and ensure the civil and private rights of all parties involved.
5. Identify the characteristics of workplace harassment, including conduct that creates an intimidating, hostile, or offensive environment, interferes with work or academic performance, or adversely affects employment or educational opportunities.
6. Explore the actions that targets of harassment can take, including speaking up, reporting the harassment, documenting incidents, and understanding their rights under company policies and relevant laws.
7. Identify the external organizations where victims can file complaints related to sexual harassment, such as the U.S. Equal Employment Opportunity Commission (EEOC) and the Office for Civil Rights, US Department of Education.
8. Discuss the importance of prevention in creating a respectful work environment, including respecting differences, communicating concerns, and addressing harassment instead of ignoring or dismissing it.
9. Understand the role of business owners and supervisors in preventing sexual harassment, including setting the tone, publicizing policies, investigating allegations, seeking resolutions, and seeking assistance when needed.
10. Recognize the responsibility of managers in communicating policies, setting standards, educating employees, being informed, establishing guidelines, and observing workplace behaviors.
11. Understand the significance of respectful behavior in the workplace and the potential consequences of disrespectful and harassing behavior.

III: Sarbanes-Oxley Act Training. Diploma.

A. Understand the purpose and significance of the Sarbanes-Oxley Act (SOX) in promoting financial accountability and integrity within organizations.

B. Identify the key provisions and titles of the Sarbanes-Oxley Act and their respective impact on corporate governance, financial reporting, and public accounting.

C. Recognize the historical events and scandals that led to the enactment of the Sarbanes-Oxley Act, including the Enron and WorldCom cases.

D. Comprehend the principles underlying the provisions of the Sarbanes-Oxley Act, such as independence, integrity, proper oversight, accountability, strong internal controls, transparency, and deterrence.

E. Understand the purpose and significance of the COSO (Committee of Sponsoring Organizations) framework in establishing internal controls within business processes.

F. Identify the five components of the COSO framework: Control Environment, Risk Assessment, Control Activities, Information and Communication, and Monitoring.

G. Comprehend the role of Monitoring in assessing the performance of a control system over time, including ongoing and separate evaluations, management and supervisory activities, and internal audit activities.

H. Recognize the importance of Information and Communication in identifying, capturing, and communicating pertinent information in a timely manner, including access to both internal and externally generated information and the flow of information for successful control actions.

I. Understand the importance of operationalizing the control structure in an organization, including the documentation of relevant policies, procedures, and operating principles.

J. Comprehend the significance of establishing an infrastructure that supports the internal control structure and facilitates various aspects such as risk assessment, communication, reporting, training, incident identification, and issues management.

K. Develop and formalize Disclosure Controls & Procedures as part of the quarterly certification process.

L. Perform a risk assessment of financial reporting requirements and identify potential gaps in existing policies and procedures.

IV: Drug Prevention Training. Diploma.

A. Recognize the importance of maintaining a drug-free workplace and understand the potential impact of substance abuse on business, including increased workers' compensation premiums, workplace violence, increased healthcare expenditures, revenue losses, and liability issues.

B. Identify common types of drugs and their effects to understand the potential risks associated with substance abuse in the workplace.

C. Understand the role of prevention through education in reducing the risk of substance abuse and creating a safer and more productive work environment.

D. Familiarize employees with the purpose and components of a Drug-Free Workplace Policy, including its role in prohibiting the use of alcohol and drugs in the workplace and encouraging employees with substance abuse problems to seek help voluntarily.

E. Understand the impact of substance abuse on organizational image and community relations:

1. Identify the potential consequences of accidents, lawsuits, and incidents related to employee substance abuse.

2. Recognize how media attention and negative incidents can harm an organization's reputation in the community.

3. Explain the effects of reduced trust, confidence, and ability to attract high-quality employees due to substance abuse issues.

F. Explore different reasons for substance use:

1. Describe various motivations for substance use, such as social/recreational purposes, stress relief, experimentation, and peer influence.

2. Differentiate between legal and illegal substance use and their potential implications.

3. Discuss the risks associated with using substances to modify or control mood or state of mind.

G. Understand the nature of addiction:

1. Challenge common misconceptions about addiction, such as viewing it as a lack of willpower or moral failure.

2. Recognize addiction as a complex disease that changes the brain and creates compulsive drug-seeking behavior.

3. Explain the challenges of quitting addiction and the need for comprehensive treatment and support.

H. Identify the primary characteristics of substance abuse and addiction:

1. Define addiction as a chronic, progressive, primary, and terminal illness.

2. Understand the role of denial in addiction and its impact on seeking help.

3. Discuss the familial and generational aspects of addiction and its potential effects on children and families.

I. Understand the boundaries of confidentiality in relation to EAP records and when certain information can be shared.

J. Recognize the signs and symptoms of drug use, including specific signs related to marijuana, inhalants, stimulants, depressants, and narcotics.

K Understand the potential consequences of substance abuse on job performance and personal well-being.

L. Identify resources and professionals who can aid or guidance on substance abuse issues, such as family physicians and healthcare providers.

M. Understand the treatability and reversibility of addiction and the importance of personal choice in seeking help.

N. Access resources like the Substance Abuse and Mental Health Services Administration (SAMHSA) for information and assistance related to substance abuse.

One Hour:

I. Cybersecurity Awareness Training. Diploma

Module I:  Cybersecurity Awareness Training for Small Business.

Module I: What Is Cybersecurity, And Why Should You Care? Topic One.

Module I: Complexity of A Modern Small Business. Topic Two.

Module I: Cybersecurity Objectives & Confidentiality. Topic Three.

Module I: Cybersecurity Threats. Topic Four.

Module I: Elements of Risk! What Are You Protecting? Topic Five.

Module I: Cybersecurity Framework (“Framework for Improving Critical
Infrastructure Cybersecurity”). Topic Six.

Module I: Protect: Topic Develop and Implement the Appropriate Safeguards to Ensure the Delivery of Services. Topic Seven.

Module I: Detect Activities: Respond & Recover. Topic Eight.

Module I: Hire Outsourced It Services - How Employees Can Prevent Cyberattacks: Topic Nine.

One Hour:

II. Sexual Harassment (Quid Pro Quo) Hostile Work Environment (Bullying) Training. Diploma

Module II: Sexual Harassment (Quid Pro Quo) Hostile Work Environment (Bullying) Topic One.

Module II: Sexual Harassment (Quid Pro Quo) Hostile Work Environment (Bullying) Topic Two.

One Hour:

III: Sarbanes-Oxley Act Training. Diploma

Module III: Sarbanes-Oxley Act Employee Training: Ensuring Financial Accountability and Integrity Topic One.

Module III: The Framework: Five Components Under “The COSO Framework” Topic Two.

Module III: Operationalizing “The Control Structure,” Including “The Certification Effort” Topic Three.

Module III: Initial: Ongoing Quarterly Certification Process: “One Approach” Topic Four.

One Hour:

IV: Drug Prevention Training. Diploma

Module IV: Drug Prevention Employee Training: Creating a Safe and Healthy Workplace. Topic One.

Module IV: Substance abuse impacts Organizational Image and Community Relations, Accidents, and Lawsuits. Topic Two.

Module IV: There is assistance and help available! Topic Three.

Module IV: Hallucinogens, Designer Drugs, Bath Salts, OTC Signs and Symptoms.