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3-rd Party Quality Auditor & Trainer
ISO 9001:2015 Auditor Certification
Focus: Comprehensive audits to ensure compliance with ISO 9001:2015 standards.
As a certified ISO 9001:2015 auditor, I specialize in evaluating quality management systems (QMS) to ensure they meet international standards. This includes assessing processes, identifying gaps, and recommending actionable improvements to maintain or achieve certification.
Internal Auditor Training
Focus: Building in-house auditing expertise.
Empower your team with the skills to perform effective internal audits. My training programs focus on ISO 9001:2015 requirements, audit planning, execution, and reporting, ensuring your internal auditors are prepared to maintain compliance and drive continuous improvement.
Corrective and Preventive Actions (CAPA)
Focus: Resolving root causes and preventing recurrence.
Effective CAPA management is essential for long-term quality improvement. I guide organizations in identifying root causes, implementing corrective measures, and establishing preventive actions to minimize quality issues and drive process improvements.
Returned Materials Authorization (RMA) Process Optimization
Focus: Streamlining product returns and analysis.
An optimized RMA process improves customer satisfaction and operational efficiency. I help businesses refine their RMA procedures to ensure quick turnaround, effective product evaluations, and actionable feedback loops for manufacturing and design teams.
Statistical Process Control (SPC) Implementation
Focus: Data-driven quality control.
SPC techniques enable proactive monitoring and control of processes. I provide expertise in implementing SPC tools and methodologies to help organizations reduce variability, improve consistency, and achieve higher quality standards.
Quality Manuals and 3rd Party Auditing
Focus: Documenting and validating your QMS.
- Quality Manuals: Develop or refine your quality manual to align with ISO 9001:2015 standards and industry best practices.
- 3rd Party Audits: Provide independent, unbiased assessments of your QMS, ensuring compliance and readiness for certification or recertification audits.
This framework covers critical aspects of quality management and auditing, providing a clear overview of Mike Shew's services for training, compliance, and process optimization