3-rd Party Quality Auditor & Trainer

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 Focus: Comprehensive audits to ensure compliance with ISO 9001:2015 standards.

As a certified ISO 9001:2015 auditor, I specialize in evaluating quality management systems (QMS) to ensure they meet international standards. This includes assessing processes, identifying gaps, and recommending actionable improvements to maintain or achieve certification. 

Focus: Building in-house auditing expertise.

Empower your team with the skills to perform effective internal audits. My training programs focus on ISO 9001:2015 requirements, audit planning, execution, and reporting, ensuring your internal auditors are prepared to maintain compliance and drive continuous improvement. 

Focus: Resolving root causes and preventing recurrence.

Effective CAPA management is essential for long-term quality improvement. I guide organizations in identifying root causes, implementing corrective measures, and establishing preventive actions to minimize quality issues and drive process improvements. 

Focus: Streamlining product returns and analysis.

An optimized RMA process improves customer satisfaction and operational efficiency. I help businesses refine their RMA procedures to ensure quick turnaround, effective product evaluations, and actionable feedback loops for manufacturing and design teams. 

Focus: Data-driven quality control.

SPC techniques enable proactive monitoring and control of processes. I provide expertise in implementing SPC tools and methodologies to help organizations reduce variability, improve consistency, and achieve higher quality standards. 

Focus: Documenting and validating your QMS.

• Quality Manuals: Develop or refine your quality manual to align with ISO 9001:2015 standards and industry best practices.
• 3rd Party Audits: Provide independent, unbiased assessments of your QMS, ensuring compliance and readiness for certification or recertification audits.

This framework covers critical aspects of quality management and auditing, providing a clear overview of Mike Shew's services for training, compliance, and process optimization